Question in: Aviation & Aerospace

Factors of topmost priority for business travelers


What factors are of topmost priority to frequent business travellers when choosing an airline?
Could it be price, route, connection, convenience, in flight entertainment, meals, leg room, prestige or frequent flyer programme?

Food & Beverage
Emmanuel Ekpenyong
11 days ago

9 answers


Direct flight to my destination is first consideration and then airline and then cost. It also depends on which airport I will fly out of as there are several choices in resonable proximity to my home.

Ann Daw
10 days ago
Ann, not many people like those long and never ending hours in airport departure halls. However some low cost airlines can woo travellers (especially tourists!) with mouth-watering fares. - Emmanuel 7 days ago

My priorities are always:

  1. Price
  2. Route (what's fastest and matches the time I want to leave/arrive)
  3. Connections - I avoid flying through NYC area airports like the plague.

Sometimes price and route compete with each other if the trip is especially quick turnaround. I care very little about the other priorities you listed, unless they are noticeably annoying (smelly food, in-flight entertainment blaring loudly due to sound broken, ect.).

Katie Switzer
7 days ago

My personal priorities for business travel are as follows:

  1. Convience / Route (Tied)
  2. Frequent Flyer Program
  3. Price

Convience / Route: I need to be able to get to my destination in a timely manner for my meetings and work. Waits of money and time if I can not make it to where I am going conviently and quickly.

Frequent Flyer Program:
I typically fly on airlines that I trust, because of teir good service and good frequent flyer programs for members

I have to be considerate of pricing for work expenses. I have preferences on flying certain airlines, but will opt for others if the price it to ridiculous and the costs does not justify the trip.

Mike Jarmus
7 days ago

The most important reason I stay with the airline I have the highest status in is that they take care of me when I have a flight disruption. Also by having status I can jump lines, get better seats and free luggage, qualify for upgrades. I have the choice of only three airlines leaving my small town. I choose my high status airline 75% of the time. The only reason I will go with one of the others is significant price discount or a desire for a different connecting city due to weather.

Dawn Houghton
7 days ago

Price, connections, route and convenience

Paolo Beffagnotti
5 days ago
Price all the way Paolo! - Emmanuel 5 days ago
Price all the way but in combination with route and connections too, sometime it happened that the cheaper way was a nightmare with too much time to spend at airports - Paolo 4 days ago

Price was always my first consideration. convenience of schedule would be second - ideal arrival time. i flew over a dozen times for business trips from california to florida to chicago to PA, etc.

Sara Jewell
11 days ago
Sara, I feel you. Price is for me a key consideration except where my employer defines the airline of choice. Some of the low cost airlines have eaten deep into the market share of the traditional flyers. All because of price! - Emmanuel 7 days ago

Definitely price first, conveneince of schedule 2nd.

Diane Bukatman
11 days ago
Diane, it appears that the worse the schedule, the cheaper the fare. Some terrible airline schedules with very awful transit times can almost cost as much as a taxi fare! - Emmanuel 7 days ago

Price and in flight entertainment is probably what will make a West African travelling to the Americas first fly eastwards for 6-8 hours to Dubai, Abu Dhabi or Doha and then fly westwards for 14 hours across the Atlantic to the Americas.

Emmanuel Ekpenyong
7 days ago

From a business travel experience the priority would be:

  • Schedule (flight routes and times)
  • ability to be flexible with the schedule (domestic / short/medium distance flights), so ability to take a later/earlier flight easily (touch of a button)
  • predictability of the waitingtimes at the airport
  • on longer flights quality of the seats (ability to sleep/work)
Peter Huisman
5 days ago
@Peter, great insight. However can one really predict the waiting time at the airport? Quality of seats is very important for long hauls. - Emmanuel 5 days ago

Have some input?