Challenges in Healthcare, Government Mandates and Financial issues


Question: What are the challenges seen by CEO/CMO's of hospitals/healthcare systems and how can they be addressed?

I have been talking to many CEO's and CMO's over the last few weeks of for-profit hospitals and there seems to be trend of challenges in the field of healthcare. As I cross-referenced the information I was given with surveys found online from 2017 and 2016, I saw similar responses. Seems like the top two challenges for top C-suite people are around government mandates and financial reimbursements.

Government mandates include things like ICD-10 coding and its transition/implementation and the second is around financial reimbursements. It seems as if the first challenge around ICD-10 Codes may have an impact on the financial reimbursements as well. Its always quite surprising to me that these challenges have been on the top of the list. I am wondering how these challenges can truly be addressed.

Artificial Intelligence
Stuti Desai
more than 1 month ago

2 answers


Hi. Probably because this relates to my work- but I am going to say a key issue is how to deal with new accountable care payment modelts. CMS is transitioning away from fee-for service. Eventually- all payors will probably pay on some type of risk-based contract where they pay X amount for a specific population. However- right now, because of changes in the Medicare Quality Payment Program, all hospitals need to start adopting population health strategies and move into Alternative Payment Models so they are ready for Advanced APMs. I guess you could call this government mandates. However- Medicare is running out of money. We spend an increasing amount of the GNP on health care. Thus- we need to do something different. Whar I hear from CEOs and CFOs a lot is it's hard to get started. I work with smaller health systems and independent hosptials. They often feel they have fewer resources and that change is more difficult than for those in big systems. However- I would argue that it's easier for them. They don't need to convince corporate offices or leadership teams in multiple states that change is necessary.

Lisa Kilawee
more than 1 month ago

Hi Lisa,

I can agree on some of the few points you made. The implementation and getting started seems to be a challenge regardless of the size of the organization based on the discussions i've had so far. Yes, it may be easier for smaller health systems over the larges ones but its still a challenge. And seems as if part of the reason is because the transition time could also result in money loss - which is where that "hard to get started" comes from.

Stuti Desai
more than 1 month ago

Have some input?