Senior Director Labor Operations


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People always say I am…
• . . . Personable and Effective
• . . . Politically Adept
• . . . Compassionate
• . . . Strong Leader for Lean Six Sigma

Management loves me because I am…
• . . Effective Working without Disrupting Operations
• . . Conscientious and Efficient
• . . Practical Hands-on Approach
• . . Tactful
• . . Clear about Issues and Challenges
• . . Deadlines Met and Promised Results Achieved

People like working with me because of my…
• . Positive Attitude
• . Innovative Ideas
• . Knowledge and Experience
• . Upbeat Attitude

People always thank me for ….
• Solving Problems
• Always being Open
• Listening to Issues which may have been Overlooked or not Considered

Recruiters, HR Managers, Hiring Managers; my HEALTHCARE Network is deep and wide with over 7,000 connections.

To brain storm and collaborate from any of these perspectives,

Call me now at ►►► 615-424-4245 ◄◄◄

Specialties: Hospital, Clinic, Home Health, Quint Studer® Patient Satisfaction, Solucient Benchmarks, Premier’s Operations Outlook® Productivity, cost reductions, McKesson ANSOS One-Staff™ Staff Management & Nursing, LaborLytics Labor Management & Produtivity, PLUS HCA's Produtivity System,
KRONOS’s Visionware® Productivity System, Lean Six Sigma strategic initiatives, Root Cause Analysis, Flow Diagrams, Cause-and-Effect Diagrams, FEMA Failure Mode Effects Analysis, Brainstorming, Pareto & Scatter Diagrams, Histograms, Box Plots, Data Collection, Mistake Proofing

work Experience

Seeking & Looking

Carpenetti & Associates

February 2017 - Present

Looking for an Opportunity to help hospitals eliminate non-value activities and improve service and patient care.

• Willing to travel 75%, expertise has resulted in the reduction of millions of dollars in operating expenses for hospitals from Vermont to L.A. and from Portland to Miami

• Demonstrated executive level interpersonal and communication skills in selling and providing independent consulting services to some of the nation’s top for-profits and faith-based organizations, small community hospitals, large academic medical centers and children’s hospitals

• Extensive experience, 20+ years, in hospital operations management, strategic planning and hospital relationship management, with a proven ability to deliver fast, significant and sustainable bottom-line results

• Broad knowledge of health care financial management, industry trends, and reform and can translate that information into strategies that add value and improve operations

• Performance improvement experience using Lean 6 Sigma.

Senior Director Process Improvement & Productivity Management

LifePoint Health

February 2015 - Present

Reporting to Eastern Group President and managed two remote regional directors.

Responsible for the management of $796 million in Salary Wages & Benefits (SW&B) or 13,592 FTE’s by approving or declining all requests to recruit replacements and new positions.

• Implemented LaborLytics Productivity system in the 25 Eastern Group Hospitals in 2016.
o Improved efficiency by 4.4% in 22 of the same store hospitals, even with a 3% decrease in admissions from 2015 to 2016.
o Productivity improvement of 619 FTE’s
o Impact of $39.4 million labor cost elimination

• Coached 101 Day Lean 6 sigma workout at small 15 average daily census hospital
o Implemented 172 process changes within the 101 days
 Impact of $1.1 million cost elimination and net revenue increase

Collaborates with the Eastern Group leadership to define, develop and deploy strategies for LifePoint Health Operations Performance Improvement Process.

Responsible for developing within the Eastern Group’s overall approach to efficiency improvement, the processes, tools and resources capable of driving sustainable improvement in the flow, utilization and efficiency of LifePoint’s services and staff.

Responsible for completing Performance Improvement engagements as well as maintain oversight and approval of all productivity management plans and benchmarks for the Eastern Group's hospitals.

Provides leadership to ensure the operational efficiency improvement strategies are successfully executed at the local level.

Work directly with group leaders to develop new processes, programs and solutions that are in alignment with LifePoint's goals and values.

Accountable for defined performance improvement goals including labor management, patient flow and satisfaction, along with targeted PI engagements to meet the needs of the hospitals.

Leads the execution of performance improvement and labor management standards and processes

Domains of experience:

Lean Healthcare
Six Sigma
Root Cause Analysis
Data Collection
Healthcare Management
Hospital Operations
Performance Improvement
Quality Management
Process Improvement
Operations Management
Strategic Planning
Financial Management
Patient Satisfaction
Pareto Analysis
Revenue Cycle
Linear Regression
Operational Efficiency
Healthcare Consulting
Priority Setting
Complexity Reduction
Change Management
Cross-functional Team Leadership
Managerial Finance
Employment Law
Prioritize Workload
Facilities Management
Business Process
Healthcare Information Technology
Assembly Lines
Data Analysis
Performance Management
Executive Management
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